Are Call-backs Costing You More Than Just Money?

Customer Callbacks

We're so sure that CactusBoard will work that we include a 20–year Dry Floor Warranty which you can present to the homebuyer.

The builder hired you to waterproof his foundation. But when there's a leak, the homeowner is calling him in panic mode, frantically, demanding that he respond to the problem quickly.

As soon as he hangs up the phone, who does he call next? That's right. You, the Waterproofing Contractor.

And you just know this phone call is going to quickly become a huge waste of time and money.

Now you have to stop what you're doing – or get one of your people to stop what they're doing – and go to the home to determine what's wrong, and what to do next.

Then YOU have to make and pay for the repair, taking time away from paying work. This is beginning to sound expensive, right?

And it doesn't end there – all of this wasted time and money is reducing your productivity and profits, not to mention your good reputation – something you work hard at keeping. All for a problem that was avoidable.

Thankfully, there's a solution for this costly mess:

With millions of feet already in the ground

That frees waterproofers from costly wet basement call-backs

Has been and is being used RIGHT NOW by waterproofers all over North America to keep their basement floors DRY.

CactusBoard is designed to keep any unplanned leaks from reaching the basement floor by creating a space between the floor and wall, and the floor and footing. This allows water to pass safely over the footing to the stone under the floor, then to the sump or daylight drain. It allows water from cracks, window wells, pipe penetrations and form ties to pass down the wall, across the footing and into the stone below the slab. NOT ON THE BASEMENT FLOOR. EVER. From the stone, it can then drain to a sump or daylight gravity drain – and out of the house.

We're so sure that CactusBoard will work that we include a 20–year Dry Floor Warranty which you can present to the homebuyer. This iron-clad warranty is one of the things that sets this foundation waterproofing product apart from any other. No one else has a dry floor warranty or local representation to handle a warranty issue if there ever is one.

So for less than $200 per home, it makes sense to get started as soon as possible. Try CactusBoard on one house. See how easy it is to install, and how effective it will be. If you like it, just pick up the phone to reorder. If you don't like it…at least you'll have one basement that will be protected from the potential of a wet basement and the nightmare that goes with it.

The homeowner calls US, not you

Because you used CactusBoard Dry Floor Edging, your homeowner got a warranty that they can activate at closing by faxing it to 203-881-5099. Once they do that, we register the warranty and send the homeowner a Congratulations Letter. That letter directs the homeowner to call Basement Systems – NOT YOU – if they have a problem with water on their basement floor. Best of all when you use CactusBoard, if there is ever a wall leak, the homeowner is not in a panic because there's no water reaching the basement floor, ruining their things. We take the callback for you. How can you beat that?